Online Product Ordering and Shipping Information

Thank you for your interest in Mesa Electronics products.  Mesa Electronics has been serving the embedded PC market since 1986.  Orders can be accepted by email, fax, telephone or by mail.  For International orders, please contact sales@mesanet.com for your nearest distributor. In order for Mesa Electronics to better serve you please view the instructions below:

DELIVERY DATES - If the products are not in stock, the standard estimated lead time, upon receipt of order is four to six weeks. To better guarantee lead times, Mesa
Electronics can accept Blanket P.O's that include scheduled quantities to ship per month for a up to a year,  Blanket P.O.'s qualify for quantity discounts on the total order quantity. Lead times are subject to change due to the availability of parts. The delivery date provided is our best estimated time of which product would be shipped from our factory.

WILL CALL - For direct and/or online purchases, e-mail or call for confirmation of pick up on the following day.  Our head quarters hours are from Monday through Friday from 11:00 A.M. to 6:00 P.M.

SCHEDULED DATED ORDER(S) - You are welcome to place an annual scheduled purchase order(s) by contacting sales@mesanet.com with specified scheduled ship dates that may be pulled in or pushed out, good for one year. Do note the first initial scheduled shipment build there will be the standard estimated lead time, there after the dated scheduled will be released upon the first initial build.

ROHS COMPLIANCE - All RoHS compliant versions of the Mesa's products will have RoHS indicated in the part number.  If the RoHS part is not indicated, the product contains lead or other proscribed materials.  For European Union countries, if a Non-RoHS part can be accepted please contact us for the document NRCSC (Non-RoHS Compliant Product Shipment Contract), that is required prior to your shipment.

PAYMENT METHODS -
All currency of transactions is in U.S. dollars.  Prepayment can be submitted by credit card; Master Card, Visa, American Express, Discover, Union Pay, C.O.D., money order, or by wiring funds. International credit card orders of more than $5000.00 are not accepted due to high credit card charges. Wire transfers of less than $1000 are not accepted

TERMS - Webstore orders will be processed within 1 to 3 weeks upon receipt  of order. Webstore order payments are by credit card only.  Credit cards are not debited until the order is shipped. When paying for your web store order the credit card total is placed on hold and when the order has shipped the payment is captured.  For international orders you may want contact sales@mesanet.com to capture your payment ahead a time.  If you wish to apply for terms contact Mesa Electronics there is a month waiting period for approval. Bank and business trade references along with authorized signature can be submitted for evaluation to apply for a line of credit. Terms for open accounts are "2% Net 10 / Net 30", that is: payment received  within 10 days of invoice date will receive 2% discount from the net.
 
SALES TAX - Buyers purchases shipping to or in California must have a current State sales tax exemption certificate on file with Mesa to avoid sales tax charges, sales tax will be charged unless otherwise indicated. Buyers of Government entities are to provide the Seller a sales tax exemption certificate for all orders exempt from sales tax.

SHIPPING & INSURANCE - Please specify method of shipment and desired dock date.  The following carriers are available: Federal Express, UPS, and USPS, allow one additional day for freight company processing.  Insurance will be automatically added to the shipment cost. To streamline international shipments, please include your VAT number and shipper account number if available.

We look forward to serving you, if you require any additional assistance please feel free to contact us.
 

   CONTACT - Telephone (510) 223-9272 - Fax (510) 223-9585
    Sales:sales@mesanet.com - Technical: tech@mesanet.com